Terms And Conditions

GENERAL TERMS
 

Enrolment is presumed for the entirety of 2026. Fees will continue to be charged until Totally Tumbling And Tricks (TT&T) is notified in writing of withdrawal from classes.

To withdraw from a class, one week’s written notice must be emailed to hello@totallytumblingandtricks.com.au. As memberships are billed one week in advance, the notice period will be the student’s final week of attendance. Fees are non-refundable if less than one week’s notice is provided.

Fees are charged weekly. Direct Debit is required and must be set up through the TT&T Parent Portal App. Families may choose to pay upfront for the term via EFTPOS or credit card at the studio.

TT&T reserves the right to pass any outstanding fees to a debt collection agency. This will incur a 20% surcharge on the balance of the account.

A non‑refundable membership fee may be added to the first invoice upon enrolment.

CLASS SCHEDULE & MEMBERSHIP PAUSES

• All classes, including preschool and school-aged, run throughout the year, including school holidays, unless otherwise advised.
• Fees will continue as normal unless TT&T provides at least 1 week’s notice of a scheduled closure.
• Each family may access up to 4 weeks of membership pause per calendar year, including during school holidays.
• All pause requests must be submitted via the official TT&T Pause Request Form. Requests made via email, text message, phone call, or in person cannot be accepted.
• Pauses must be taken in full weekly blocks and cannot be applied to individual classes or selected days.
• If a student attends any class during a paused week, normal membership fees will apply.
• A minimum of 7 days’ notice is required for all pause requests to allow for administrative processing.
• Pauses cannot be applied retrospectively under any circumstances.
• Membership fees automatically resume at the end of the approved pause period.

ATTENDANCE & MAKE-UP CLASSES

No discounts are provided for absences due to illness, holidays, other activities, religious events, or family commitments.

A pre‑booked make‑up class may be offered if an absence is submitted in writing or via the parent portal before the class begins. Make‑ups must be used within the same calendar year.

SHOWS (MID-YEAR & END-OF-YEAR)

TT&T proudly runs both a Mid‑Year Show and an End‑of‑Year Show to celebrate student progress. All students are encouraged to participate.

Show fees will be automatically added to all enrolled students’ accounts unless families notify TT&T at least 3 weeks prior that their child will not be performing.

Show fees are non‑refundable once paid.

PUBLIC HOLIDAYS

• TT&T does not run classes on public holidays unless otherwise advised.
• If TT&T is closed for a public holiday, no fees will be charged for that class.

CLASS TRANSFERS & CHANGES

• Families may request a change of class or time slot; however, changes are subject to availability.
• TT&T cannot guarantee transfers into fully booked classes.
• Fees remain continuous during the transfer process.

DIRECT DEBIT TERMS

By enrolling at TT&T, I agree that:

• All memberships operate on a pay-one-week-in-advance basis.
• Invoices are issued on Mondays and Direct Debit is processed on Thursdays for the following week’s classes. • This ensures all accounts remain in credit and class places are securely held. • I am responsible for entering and updating my Direct Debit card details in the Parent Portal App. • For new students commencing mid-year, the first Direct Debit may include an initial adjustment to align the account to one week in advance. • If Direct Debit fails for two consecutive weeks, students may be suspended from classes or events until the account is fully paid.

CODE OF CONDUCT

• Totally Tumbling And Tricks aims to create a safe, welcoming, family-friendly environment for all students and parents.
• Parents/guardians are always welcome in the studio and may use our upstairs waiting and viewing area during classes.
• To ensure classes run safely and without distraction, only students and staff are permitted on the training floor unless a teacher specifically invites parents in.
• Students must arrive and be collected within 15 minutes before or after their scheduled class. TT&T cannot provide supervision outside these times.
• Students must wear the TT&T uniform during classes.
• All students, parents, and visitors must treat our staff, families, and facilities with kindness and respect, including online interactions.
• No negative or harmful behaviour towards the studio, its students, parents, teachers, or staff will be tolerated.
• Students may not participate in classes or events if fees are outstanding, valid payment details are not held in the Parent Portal, or safety and uniform requirements are not met.
• TT&T takes no responsibility for property that is lost, misplaced, or stolen.
• All choreography and class content remain the intellectual property of TT&T and/or our syllabus providers.
• Anyone found not abiding by our Code of Conduct may have their membership terminated, with no refund of fees.

WAIVER, MEDICAL & APPEARANCE RELEASE, MEDICAL & APPEARANCE RELEASE

• I grant permission for my child/ren to participate in TT&T classes and workshops.
• I acknowledge the risk of physical injury associated with acrobatics, aerial, and tumbling activities and accept full responsibility for participation.
• In the event of an emergency, TT&T may authorise medical treatment for my child. I understand I am responsible for all associated costs.
• TT&T may film or photograph classes and events for promotional purposes across social media and studio marketing. To opt out, families must email hello@totallytumblingandtricks.com.au.
• The annual Mid‑Year and End‑of‑Year Shows are recorded; participation in the show includes consent for video recording.